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To keep clients and staff safe and help stem the spread of the Coronavirus, Safeline closed its premises in Stratford and Warwick to clients on Tuesday 24th March, in line with Government guidelines.

We continue to offer full administrative support to our clients should you need to contact us about our current services or future support.

Our Counselling service continues to operate with some changes. All clients currently receiving face to face counselling have been contacted and provided with options for continuing support during this difficult period. We will be carrying out assessments remotely for any clients who have already referred to keep wait times to a minimum. Any new referrals will be added to our referrals list, we will let people know the estimated wait time.

Our National Telephone and Online Counselling service for men and women aged 18 and over living in England and Wales, is operating as normal and is open to new referrals.

Safeline’s ISVA service continues to operate as normal and is still accepting referrals for the service.

The National Male Survivor Helpline and Online Support Service for men and boys across England and Wales affected by sexual violence and for those supporting a male survivor, such as family and friends, is open as normal.

Our local Coventry and Warwickshire Women and Girls’ Helpline is also open as normal.

Despite schools being closed, Safeline’s Education and Prevention team continue to provide pastoral support for vulnerable young people aged 10 to 18 years and their parents, through their Safer Relationships Courses and through the ASDAN accredited courses, which enable students to achieve an accredited award in a number of subjects whilst also receiving advice and support on how to keep safe and improve mental health.


A full service will be resumed as soon as possible; we are evaluating the situation on a daily basis so please continue to check our website for further developments.


Contact details

Office Enquiries: 01926 402498 or

Counselling and ISVA service: 01926 402498 or

Safeline’s National Male Helpline and online service:

Phone: 0808 800 5005


Text: 07860 027573

National  Telephone and  Online counselling Service:

Coventry & Warwickshire Women & Girls Helpline: 0808 800 5008

Education and Prevention services:


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