National Telephone and Online Counselling Service

“I could not recommend Safeline more highly.”
My experience from my initial contact to the end of therapy has been incredible. I have really found it life changing and I don’t use that phrase lightly.

Having worked in mental health and therapy services professionally myself for over a decade and having accessed some previous therapy personally, I haven’t encountered another service that has been as good as Safeline.

The admin staff have always been kind, listened and responded really quickly with enquiries. My therapist has been absolutely brilliant. I have never felt so safe, heard and seen before.

 

 

 

My therapist was kind, caring, attentive, compassionate, humorous when needed and appropriate, organised and always on time. I thought video therapy might not work for such challenging work but it really did

I feel I must let you know that your counsellor XX is amazing. Throughout the weeks XX has made me feel safe enough to trust them in our sessions. Trust is a big issue for me, I don’t trust people. XX has had a big impact on my life. I know they are a a trained counsellor & it’s their job, but it’s more than that. It’s what is inside a person & what comes out of them, you can’t work with vulnerable people at their lowest peak without having compassion, empathy, sensitivity & understanding. XX has all these qualities & many more.

 

The counselling I’ve had with XXX for the past year has truly changed my life. I was able to talk through so many different things that had been on my mind for years and the positive impact the counselling has had is hard to put into words. I no longer suffer debilitating panic attacks and can calm myself down and deal with problems so much better than I could a year ago. I am a happier person, my entire outlook on myself and my life has changed for the better, and my personal relationships have improved massively. My confidence and trust in myself has changed dramatically and I can’t thank XXX and Safeline enough.

I was in a very dark place when I started therapy and am leaving feeling like a different person, with a new job to start and the next positive chapter of my life ahead.

Was happy in the way Safeline dealt with me from start (assessment) and the way my counsellor was very professional. I have learned a lot about making boundaries and some coping techniques that I did not until I came to Safeline