Board of Trustees
Our Board of Trustees are all volunteers drawn from a cross-section of different backgrounds and chosen for their skill sets to support Safeline and provide diversity of experience.
They are responsible for appointing the Chief Executive Officer and ensuring sound management of the professional, ethical, legal, and financial affairs of the Charity. Working in partnership with the executive team and staff, they set the direction, agree the vision, determine the strategies and policies to fulfil the vision, monitor progress and ensure the outcomes are consistent with the overall strategy.
The Board includes a former service user who ensures the people we support are represented in a clear and visible way and are involved in our work at a strategic level.
Trustees are appointed at the Annual General Meeting, they serve a four-year term and are eligible for re-election.
Annual reports
As part of our commitment to be transparent, you can read and download our signed financial accounts.
Policies and Procedures
All Safeline staff and volunteers adhere to strict policies and procedures to ensure the safety, consistency, and confidentiality of our service. We have compiled a collection of policies that we believe are most relevant for service users and others to read and download. Our cookie privacy policy is available to read here
Regulatory and Ethical Compliance
Safeline works in accordance with the British Association for Counselling and Psychotherapy (BACP) Ethical Framework guidelines
- BACP Ethical Framework for the Counselling Professions
- BACP Ethical Guidelines for Researching Counselling and Psychotherapy
Quality Standards
Safeline is committed to pursuing Quality Standards for all of its services because we want users to have confidence in the support they are accessing.
We pursue independently accredited quality standards because they provide external, impartial verification from professionals about the quality of our services. Safeline’s counselling, ISVA and Helpline and Online Support services currently have three independently accredited quality kite marks:
- Quality Standards for Services Supporting Male Victims / Survivors
- Helplines Quality standard
- Quality Standards for Independent Sexual Violence Adviser (ISVA) Services
